aiffa Legal Notice

We at aiffa operate an online entertainment platform offering slot games, live-dealer tables, sportsbook markets, and esports coverage. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of aiffa comply with the laws of their own jurisdiction.

This legal notice outlines the scope of our aiffa service, our operational boundaries, your responsibilities as a member, and how we handle disputes. We operate slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, baccarat, Dragon Tiger, roulette), sportsbook markets (Liga 1, Piala AFF, Piala Indonesia, Champions League, Premier League, MotoGP, badminton), and esports brackets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits and process withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet).

Our aiffa platform is not licensed by any specific country or region. We operate under the legal framework applicable to our service territories. Members from Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported locations access aiffa subject to local law. If you are unsure whether aiffa is available in your jurisdiction, contact our support team before creating an account.

Service Availability and Jurisdiction on aiffa

We do not operate in all countries or regions. Our aiffa service is available only in jurisdictions where we have determined that online entertainment services are legally permitted. We use geolocation technology to verify your location during account creation and periodically during login. If you access aiffa from a restricted jurisdiction, your account will be blocked or suspended.

We are not licensed by any government or regulatory body to operate in Indonesia, Singapore, Malaysia, or any other specific country. Our aiffa platform operates under the legal framework of the jurisdictions where we maintain our infrastructure and where our members reside. We comply with applicable anti-money-laundering, know-your-customer, and data protection regulations in those jurisdictions.

Your access to aiffa is conditional on your location falling within our permitted service territories. We reserve the right to restrict or terminate service to any user or region at any time without notice. If we determine that you are accessing aiffa from a prohibited jurisdiction, we may freeze your account and forfeit your balance in accordance with applicable law.

Account Eligibility and User Obligations on aiffa

To create an account on aiffa, you must be of legal age in your jurisdiction and not subject to any legal prohibition against using online entertainment services. You confirm that you are not a resident of a jurisdiction where our services are prohibited. You confirm that you have read and accepted our terms and conditions and privacy policy

You are responsible for maintaining the confidentiality of your aiffa login credentials and for all activity on your account. You must not share your account, use automated tools, engage in fraud, or attempt to manipulate our platform. Violation of these obligations may result in account suspension, balance forfeiture, and referral to law enforcement.

You acknowledge that our aiffa service carries financial risk. We do not guarantee any outcome, and you may lose your entire deposit. You are responsible for managing your own financial decisions and for understanding the rules of each game or market before participating.

Dispute Resolution and Liability on aiffa

If a dispute arises between you and aiffa—incorrect settlement, technical malfunction, balance discrepancy, or account suspension—you must contact our support team with specific details. We investigate using game logs, payment records, and video archival (for live-dealer tables). Our investigation typically completes within five business days. We provide a written response explaining our findings and any remedial action.

If you disagree with our investigation outcome, you may escalate to our management review team. Provide written explanation and supporting evidence within 10 business days of our initial response. Our management team reviews your appeal and provides a final decision within 10 additional business days. This decision is binding; we do not accept further appeals.

Our maximum liability for any single claim is limited to the balance in your aiffa account at the time of the incident. We are not liable for indirect, consequential, or punitive damages. We are not liable for third-party payment processor failures, internet disconnections, or events beyond our control. By using aiffa, you accept these liability limitations.

Intellectual Property and Content on aiffa

All content on aiffa—including game software, graphics, logos, text, and video—is owned by us or our licensors. You may not copy, modify, distribute, or reverse-engineer any aiffa content without our written permission. Your use of aiffa is limited to personal, non-commercial access and gameplay.

Our aiffa brand name, logo, and trademarks are protected intellectual property. You may not use our brand name or logo in any way without our written consent. Third-party game names (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) are trademarks of their respective developers and are used under license.

Compliance and Regulatory Notices on aiffa

We comply with applicable anti-money-laundering (AML) and know-your-customer (KYC) regulations. We require identity verification before you can withdraw funds. We monitor for suspicious activity and may freeze accounts pending investigation. We may report suspicious transactions to financial intelligence units or law enforcement as required by law.

We do not offer our services to individuals subject to international sanctions or on government watchlists. We do not knowingly facilitate money laundering, fraud, or other illegal activity. If we detect such activity, we cooperate with law enforcement and may forfeit your balance.

Our aiffa platform is not regulated by any gaming commission or gambling authority. We operate under the legal framework of the jurisdictions where we maintain our infrastructure. We are not subject to the gaming regulations of Indonesia, Singapore, Malaysia, or any other specific country unless we explicitly state otherwise.

Changes to aiffa Service and Legal Terms

We reserve the right to modify, suspend, or terminate our aiffa service at any time without notice. We may change game rules, market offerings, payment methods, or service availability. We may update this legal notice and our terms of service at any time. Continued use of aiffa after changes constitutes acceptance of updated terms.

If we terminate our aiffa service, we will attempt to notify members and process outstanding withdrawals. However, we are not liable for losses resulting from service termination, data loss, or account closure.

Contact and Further Information on aiffa

For legal inquiries, questions about service availability in your jurisdiction, or concerns about compliance, contact our support team. We respond to legal inquiries within five business days. Our support team speaks English and Indonesian and is available during standard business hours.

For detailed information about our data practices, see our privacy policyFor account terms and gameplay rules, see our terms and conditionsFor information about our platform, see our about us page. All of these documents are incorporated by reference into this legal notice.

We at aiffa operate transparently within the legal boundaries of our service territories. We do not claim to be licensed in any specific jurisdiction. We do not guarantee service availability in any particular location. Users are responsible for verifying that access and use of aiffa comply with their own jurisdiction's law. If you have questions about whether aiffa is available where you are located, contact our support team before creating an account.